The same is true if the computer power supply is causing the interference; its best to replace it. It is possible that a loose connection or bad port can cause problems with the mouse. Make sure that it's not either of these problems by disconnecting the mouse from the current USB port and connecting to another USB port.
If you're using a touchpad , you may experience erratic behavior because of moisture or a liquid substance on your finger, such as lotion or soap. Wash your hands and wipe them with a towel thoroughly to remove any lotion, soap, or other oily substances from your fingers. It may also help to clean off the touchpad itself to remove any substances on the touchpad. If you have other input devices, such as another external mouse, graphics tablet, or keypad, connected to your computer, it may cause interference.
Try disconnecting these devices to make sure they are not causing the problem. Because drivers control how the mouse interfaces with the operating system, if the drivers are bad, the mouse is not going to work properly. Make sure you have the latest drivers from your mouse manufacturer.
We also recommend going into Add or Remove Programs also called "Programs and Features" in newer versions of Windows in the Control Panel and uninstalling all previous mouse drivers and software. Uninstalling old software is important when moving between mouse manufacturers, like going from a Logitech to a Microsoft mouse. If the mouse cursor only acts erratically or jumps around while playing a video game, the computer may not have enough RAM or video memory. If this is the case, it can result in reduced functionality of the mouse.
If the graphics card in the computer is underpowered, the video game often experiences graphics lag. The mouse cursor also can jump around instead of having smooth motion across the screen because the computer cannot display graphics properly. Review the recommended hardware requirements for the game, especially those about the RAM and video memory.
If your computer has the bare minimum requirements or does not meet the requirements, you need to upgrade its hardware. If you have followed all of the troubleshooting options above and continue to encounter problems, the mouse is likely defective.
To determine if this is the case, try connecting the mouse to another computer. You can also try connecting a different mouse to your computer. If your mouse does not work with another computer or another mouse does work on your computer, we suggest replacing the mouse. If, after trying everything above, you're still having problems with your mouse, and another mouse doesn't work either, there may be corrupt operating system files on your computer.
If one or more system files that interact with the mouse are corrupt, this can cause erratic mouse movement or failure to respond and click in various cases. Not only does this keep your mouse running consistently and support all its features, but this can manage all your other devices as well. Using such a service not only keeps your system running efficiently, but provides additional benefits:. DriverSupport has the experience and technical knowledge that will update your system with the most current drivers effortlessly.
Download Driver Support today to keep your system running at its peak performance. Automated page speed optimizations for fast site performance. The software will inventory your computer for all active device types we support upon installation. Other then this being a nuisance, my optical mouse works fine. Any ideas? I tried everything with the mouse courser not moving, the buttons work fine and the touchpad works no problem even my steam controller works fine.
I've tried cleaning the optic lens, the LED lens but I still have the problem. Please help me Please im so bored without PC help me. Fix Your Stuff Community Store.
Engage Optical Mouse Troubleshooting. Edit Options History. Windows terminology. How do I use my computer without a mouse. Mouse will not turn on. Plugged in incorrectly. Mouse is on, but cursor is not moving. Using wrong surface mouse pad. Mouse is dirty. Computer settings are wrong. Cursor jumps around. Buttons do not work. Check for obstructions.
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