Charge your iPod for at least 30 minutes:. If your iPod still won't respond, gets stuck during startup, or persistently displays an Apple logo or , here's what to do:. If your iPod won't turn on or seems frozen Use this article for help with your iPod classic, iPod nano, and iPod shuffle. Force restart your iPod If your iPod doesn't respond, use the following instructions to force restart it. Wait for your device to restart. Still need help? Plug into power, then try again.
Turn off your iPod with its power switch. If you see green by the switch, your iPod is on. Wait for 10 seconds, and turn on your iPod again. Press and hold the Menu button and Center or Select button for 8 seconds, or until you see the Apple logo. Other iPod models Learn how to force restart earlier models of iPod. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
Contact us to set up service if you have any of these issues:. Just added to your cart. Continue shopping. Close search. If your iPhone, iPad, or iPod touch won't turn on or is frozen.
Follow these steps: iPad models that don't have a Home button: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts. Then press and hold the Side button until you see the Apple logo. If your device still won't turn on or start up Plug in your device and let it charge for up to one hour.
After a few minutes, you should see the charging screen. If your device still doesn't turn on, see what to do next. Find out which macOS your Mac is using. Locate your device on your computer. While your device is connected, follow these steps: On your iPod touch 7th generation : Press and hold both the top button and volume down button. On your iPod touch 6th generation or earlier: Press and hold both the Home button and the top button.
Keep holding the buttons until you see the recovery mode screen. When you get the option to restore or update, choose Update. Your computer will download the software for your device. If it takes more than 15 minutes, your iPod touch will exit recovery mode.
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